Next course commences on

00

DAYS

00

HOURS

00

MINS

00

SECS

You're here because you said 'yes' to the burning desire to create positive change for your organisation and customers

So let us save you years of learning change management on the job

There’s no better time to increase your effectiveness as a change manager

 

Processes and methodology will only get you so far, unless you know how to lead and influence change and understand your stakeholder's needs. 

 

BUT SERIOUSLY…

Chances are you already know this

You’ve spent months, maybe years, hesitating, struggling through the trenches, questioning how to lead organisational change effectively, and it's impacted your confidence. All while watching other change managers get promotions, step up to lead roles, take on more complex work and improve their salaries. And you’ve started to hear a voice inside saying… maybe I can too?

✅ Maybe I can fast-track my learning, figure out what mistakes to avoid, and become more effective and valued in my role to take a step up and increase my salary

✅ Maybe I can gain the confidence to engage with senior leaders and communicate more effectively to ensure they are supported to lead the change

✅ Maybe I can learn valuable end-to-end change delivery skills to improve my authority and increase the success of change delivery for my project

✅ Maybe I can learn skills to understand the needs of our people, so that we can reduce change fatigue, improve employee experience, and ultimately help move them from A to B

But every time you try to improve your current approach or learn new skills, or improve your change strategy, you second-guess yourself and hesitate.

You’re in the right place if…

You want to save time and achieve huge ROI from any learning investment but you don’t know what will create the most impact

When you’re working on a hectic change management project or surviving as a solo change practitioner, improving your skills and approach tends to take a backseat.

You feel like you struggle with all the theories and methodologies & what can easily adapt and be supportive to your organisation

And the worst part is that you’ve paid for completed other theory and methodology-heavy courses and struggled to get that to translate to effective and confident change delivery on the job, and in a way that helps your leaders, stakeholders, impacted people and customers come with the change.

You’re not sure which approach to take to deliver change on your project & are second-guessing yourself

And even when you think you know the answer and way forward, you’re hesitating, and it's not only impacting your authority but project delivery or change initiative success.

You’re from AU, NZ, CA, US, GB or internationally 🌎 and you want to learn how to lead change in any industry

It’s tiring to determine what applies to you and what doesn’t. If only there was a roadmap that laid it all out in simple, easy-to-understand language and a clear format.

Why does it feel so difficult to get change buy-in?

Let’s be real, leading change is hard. Understanding your stakeholders needs isn’t easy and neither is influencing and moving people from A to B. Not knowing isn’t easy. Struggling to communicate the ‘why’ is hard.

You’re determined to create a positive impact and enhance the employee experience (sustainably for the long term) but you’re struggling to communicate the value of your role, your responsibilities, how to position the change approach to your project team and stakeholders, why certain things need to take place, and ultimately get buy-in for the change, and so much more.

It's an uphill battle.

Even once you find someone you can go to for advice and guidance, you’re still unsure how to back yourself when they’re not around and how to make decisions confidently.

You want to lead change in a way that you feel confident about, but it’s incredibly daunting when you’re second-guessing every strategy you consider and how to convey this to your stakeholders effectively to help them come with the change.

To make matters worse, you're struggling to convey the value of your role because - to be honest - you're a little confused where it starts and stops, and what you should be focusing on

You’re secretly Googling change management terms and change activities and artefacts, and watching YouTube videos, constantly reading LinkedIn, trying to piece together information, and it’s information overload.

And when faced with your stakeholders or project team, you’re hesitating and second-guessing yourself.

You can’t seem to start feeling confident to influence and execute change yourself, and you wonder if you should give up and move to a different career and call it quits on financial freedom and your burning desire to contribute 🔥

Sound familiar?

Hi I’m Jane 

I’m a change practitioner who delivers end-to-end change with a people-centric approach. I’m a certified executive coach and virtual trainer and the mentor to Change Directors globally.

After being sought out by colleagues time and time again to help mentor them while delivering change, I studied certificates in coaching, strategic negotiation and virtual training and began helping change managers adopt the practical and people-centric skills to lead and execute change effectively.

It makes my heart sing (literally every day) seeing others realise they too can lead and influence change, understand these “complex” activities and strategies so easily and communicate the change to their people more effectively than ever before.

And the best part? Seeing the ripples of positive people impact reverberate across the globe and so many people advancing in their careers ❤️‍🔥

But the truth is, when I first started in change management, I had no clue what I was doing

Even though I had been impacted by large transformations and change projects, and worked as a change champion and user acceptance tester, I knew next to nothing about how to lead organisational change properly. At the start of my journey, I set an impossible goal of learning as much as I could about different change approaches. But I had no roadmap for how to do that. I thought change was just about impact assessments, communications, and training. How wrong was I!

When I tried to plan and execute change like an effective change manager, I was throwing stuff against the wall to see what was stuck, and there was a lot of stuff. I’d spend hours testing and learning, and I've spent years getting exposure to different projects, organisations, senior leadership teams and types of change, only to be rewarded with a lot of work and not a lot of learning and development. My strategy at the time was to throw myself into everything, say ‘yes’, and put my hand up to try anything.

You may find yourself still feeling stuck because:

You're overwhelmed and not sure where to start 🤒

Thousands of change practitioners are stuck because they're waiting to get exposure to an end-to-end change project to finally learn what should happen when (and why) and gain the skills to make decisions more confidently. It’s the age-old saying, ‘We want someone with experience’, but then how do you get that experience? 

Self-doubt and confidence are holding you back 😔

Learning change will always push your comfort zone to some degree - because that's where growth lives. Our approach teaches change managers how to become more capable of making decisions based on information and calculated hunches. You won’t always know all the answers, but I’m going to teach you how to handle those moments and ask the right questions to get the answers.

Introducing

The course to fast track your change manager success

End-to-End Change Manager Foundations Certificate Program

A comprehensive 16hr live-online instructor-led program that will help you go from struggling with confusion and hesitating to make decisions, to a confident and knowledgable change manager, from anywhere in the world. Created by change practitioners for change practitioners.

A course trusted by change managers

⭐⭐⭐⭐⭐

Average Score 4.72/5

From current and aspiring change practitioners, and those leading change across the globe

The ultimate shortcut.

 

Designed to give you the practical skills to lead a change project or initiative end-to-end, with a people-centric approach:

🙏 You won't find lots of theory and heavy change management methodology. We reference them where relevant, as the Delta Mash approach and Delta Mash End-to-End Change Management Framework is designed to adapt to any methodology or delivery style, such as Prosci or McKinsey, or waterfall or Agile delivery. We may touch on lessons on real-world application from our own experiences.

🙏 You won't find anything 'woo woo'. While we talk about change manager values and mindset, it's in terms of what will help fast-track your success and how to tap into a strategic change mindset to quickly solve problems to reduce risk.

 

💪 Instead, you'll get a look into real-world, end-to-end change, and unlock vital lessons about what really works. You'll learn how to determine change complexity with the simple and effective Change Complexity Formula and how to align change activities to the project schedule. You'll also get to practice foundation-level end-to-end change management in a simulated environment with a case study and access to years of lessons, trial and error and what works condensed to just 16-hours of transformational learning 

 

This course is perfect for you if:

✅ You've got a base understanding of change management principles and concepts and are looking for a course to help guide you through end-to-end change management with a proven, adaptable and pragmatic framework.

✅ You're looking to gain clarity on what is involved in end-to-end change, what tools, strategies and information is needed to confidently make strategic change management decisions.

✅ You want to lead with more confidence, communicate more effectively and position yourself as a point of change authority within your team and organisation.

✅ You live in AU, NZ, CA, US or internationally and you want to become more capable as a change manager.

What can I expect from this course

 

✨ E2E Change Manager Foundations Certificate Program is a live online engaging, interactive, instructor-led virtual training program that introduces the practical and pragmatic End-to-End Change Framework to change practitioners who want to skyrocket their effectiveness and impact when delivering and leading organisational change.

👩‍💻 Whether you’re brand new to change management or an experienced change practitioner and ready to grow, E2E CM Foundations Program will challenge you to deliver change in a pragmatic and practical way. It’s designed to turn you into a people-centric change manager who can lead with confidence and help others come with the change.

💪 Gain hands-on experience through interactive exercises taught by a trainer with over 10+ years of industry experience. Walk away with knowledge, tools and techniques to implement immediately. Once you complete the course, you will have everything you need to take and pass the E2E CMF online assessment.

Training Details

All Delta Mash courses follow key learning objectives to ensure you receive an exceptional training experience. 

Course Summary

  • Change management fundamentals and how to operate within an ambiguous and complex environment.
  • Explore the roles, artefacts and activities of the Delta Mash End-to-End Change Management Framework.
  • Identify and utilise change insights to inform your change approach.
  • Understand resistance to change and strategies for managing resistance.
  • How to leverage the role of leaders in driving and supporting change.
  • Understand strategies to build relationships to create an environment for collaboration, high engagement and to drive change buy-in.
  • Real change management project examples from an instructor with 10+ years of experience.

Who should attend?

No matter your level of change management experience, we encourage and welcome anyone to attend Delta Mash's End-to-End Change Manager Foundations Certificate Program.

The course is designed for change managers with 0-5 years change experience. However, many senior practitioners and change agents attend for a refresher and new ideas. 

Training Takeaways

  • A virtual immersive learning experience facilitated by a highly respected Delta Mash Trainer.
  • Lifetime access to supporting course material.
  • Foundations Toolkit* (templates and resources).
  • Registration for the E2E CM Foundations online assessment.

*The Foundations Toolkit may be used as a Change Plan template.

What you will learn

Module 1

Skyrocket YOUR Change Impact, Guaranteed!

Leading End-to-End Change Foundations

In This Module

 

In this module, you'll gain the skills to help position yourself as a point of authority while leading change and communicate the change and your role and responsibilities more confidently. You'll learn how to:

  • Effectively communicate the benefits and value of change management.
  • Engage stakeholders more effectively and discover the key change roles for successful change delivery.
  • Feel more confident to back yourself and your decisions by knowing what activities should happen when (and why) as you understand the End-to-End Change Framework.
  • You'll also complete a self-assessment to identify areas of opportunity for growth in your change approach.
Module 2

The People-Centric Change Manager

The Role and Responsibilities of a Change Manager

In This Module

Gone are the days of purely process or theory-focused change management. Our approach is a blend of flexible application of the Delta Mash End-to-End Change Management Framework with a people-centric mindset to understand your stakeholder's needs and shift people from A to B. We delve into:

  • The key values and principles of change management, unlocking the ultimate People-Centric Change Manager mindset.
  • Stakeholder engagement techniques and strategies to serve the needs of sponsors, executives, stakeholders, and project managers.
  • The Change Manager's role and responsibilities, and specific responsibilities of other key change stakeholders during the change project or while leading change.
  • The powerful 5-step formula to communicate the Delta Mash End-to-End Change Management Framework to your leaders and team in a people-centric way that brings them closer.
  • Introduction to your Foundations Change Toolkit, a pragmatic and practical resource that will enhance your ability to deliver end-to-end change (and use as your change plan template with examples).
Module 3

Your Ultimate Change Management Playbook

Expert Change Techniques, Tools and Demonstrations

In This Module

You'll gain real-world, practical end-to-end change management knowledge and skills to remove feeling incapable and start feeling ready for action. You'll gain:

  • So much! We leave no stone unturned and see end-to-end change come to life with Jane's real-world examples, expert demonstrations and interactive exercises where you can ask questions and get unstuck.
  • We cover the Delta Mash Change Complexity Assessment, a simple and effective model to help you confidently make decisions about customising your change approach and activity.
  • Skills in high-level change impact assessments and other change tools through an interactive instructor-led technical demonstration.
  • Instructor and peer-to-peer sharing of success stories, war stories, personal experiences and lessons from the trenches of real organisational change implementation projects across multiple industries.
Module 4

Lead Change In Your Sleep

End-to-End Change Management Implementation

In This Module

Put it all together as we simplify the complex and enable you to work off the front foot while leading end-to-end change delivery:

  • Participate in a fun, engaging and interactive simulation of foundation-level end-to-end change management to put your learning into practice.
  • Top it off with the 3-step formula to tap into people-centric language and communicate more effectively to effortlessly bring people with the change.
  • Uncover pragmatic techniques to identify signs of resistance and stop it in its tracks. You'll learn how to troubleshoot resistance, analyse it to get to the root cause and learn effective strategies to manage resistance and reduce roadblocks.
  • More opportunities to collaborate with your team, peer-to-peer sharing of experiences, learnings and insights to enhance your change management expertise and skills.

REGISTER TODAY

End-to-End Change Manager Foundations Certificate Program

AUD $2,100 +GST

1 SINGLE PAYMENT

Australia, New Zealand, North American

4 x weekly sessions commence on:

Wed June 5th 2024, 9:00am - 1:00pm (AEST)

Tues June 4th 2024, 6:00pm – 10:00pm (EDT)

  • Weekly 4hr online instructor-led training for 4 weeks (16hrs total)
  • Lifetime access to support materials
  • Delta Mash Foundation Change Toolkit
  • Access to Certificate Assessment to attain digital credential badge
SIGN UP NOW

End-to-End Change Manager Foundations Certificate Program

AUD 4x $535 +GST

4-MONTHLY PAYMENY PLAN

Australia, New Zealand, North American

4 x Weekly sessions commence on:

Wed June 5th 2024, 9:00am - 1:00pm (AEST)

Tues June 4th 2024, 6:00pm – 10:00pm (EDT)

  • Weekly 4hr online instructor-led training for 4 weeks (16hrs total)
  • Lifetime access to support materials
  • Delta Mash Foundation Change Toolkit
  • Access to Certificate Assessment to attain digital credential badge
SIGN UP NOW

 Looking for future dates or a course in your time zone?

Includes: Australia, New Zealand, North America, United Kingdom, Middle East, Europe, South Africa

Join Waitlist

But Don't Just Take Our Word For It

Let’s hear from some of our past students…

Kaaren Yandell-Whitaker,

Senior Change Analyst, Government

⭐⭐⭐⭐⭐

Love this course!! Participating in this amazing course was the best decision I have made thus far in my change journey. Jane was so clear in her explanation and taught the process from a practical and real-world perspective—one that you can immediately apply when you have completed it. There will be no more confusion about where to start, what method to apply, and how you will measure your results. It's all in the course, so don't think about it. Sign up and do it!

Emma Steele

Director of Operational Change, Health

⭐⭐⭐⭐⭐

This course (and the end to end framework) was a great way for me to consolidate my change management knowledge and skills and get a bird's eye view of how it should all fit together. Jane is an amazing facilitator and really got the most out of our group. Highly recommend!

⭐⭐⭐⭐⭐

If you are considering completing this course please let this be your sign to go for it! I wish I had done this course earlier. It's provided me with real world knowledge that I am already applying to my role one day after completing the course! It's helped me build my confidence in building relationships with stakeholders and identify gaps where I can improve my approach to managing change. Thank you so much Jane for building such an incredible course!

Change Manager, Banking & Financial Services, Melbourne

⭐⭐⭐⭐⭐

Fantastic hands-on course to walk you through a Change process that is practical. Other more branded change courses miss out the practical aspects required. This course gets you ready immediately!

Change Manager, Banking & Financial Services, Sydney

⭐⭐⭐⭐⭐

Thank you so much for a great course. The change on a page is brilliant and my Head of Technology has asked for it to be included in our project framework for use in all our technology projects! Thanks for helping me shine!


Change Manager, Adelaide

⭐⭐⭐⭐⭐

Whether you are considering a role in change or have been a Change practitioner for years, you will benefit from this course! This course improved my confidence in how to work with stakeholders and effectively use change tools. It was a fun and resourceful 2-day course, and I recommend this to anyone who wants to consolidate their change understanding and learn practical ways to improve their role.

Change Manager, Government & Defence, Sydney

⭐⭐⭐⭐⭐

An insightful, practical course with a framework that you can use immediately when delivering change on a project. A very good balance of online content, learnings and practical applications. A must for anyone who is a change manager or interested in becoming one. Thanks Jane!

Change Manager, Science & Technology, Sydney

⭐⭐⭐⭐⭐

Great facilitators. Awesome framework to work with and comes with supported tools. Strongly recommend.

Change Manager, Sydney

⭐⭐⭐⭐⭐

This is a perfect course, whether you’re brand new to change, have a number of change projects under your belt, or curious about pivoting your career to change management. The facilitators are excellent, bringing high energy and deep knowledge of change frameworks and practice. You’ll come away from this course with new ideas, a sound understanding of the change process and a suite of practical tools and methods you can use right away.

Workplace Strategy and Change Consultant, Melbourne

⭐⭐⭐⭐⭐

Thank you for offering an interactive and practical course missing in the change management world!

Change Manager, Sydney

⭐⭐⭐⭐⭐

Loved the energy and content of the course. Highly recommended for change management practitioners!

Analyst, Sydney

⭐⭐⭐⭐⭐

Delta Mash takes a very thoughtful and structured approach to change management training, ensuring you feel empowered along the way!

Consultant, United States

⭐⭐⭐⭐⭐

If you are new to change I'd recommend you do this course first. Great insights from theory and great discussions using real-life issues.

Senior Change Manager, Melbourne

⭐⭐⭐⭐⭐

I completed the two-day E2E CM Foundations Course close to 6 on a Friday evening and was ready to waltz into work to put into practice what I learned. The number of participants in the course was just the right size to engage with as a team, and the lessons were fun and interactive. The facilitators were experienced and helpful and welcomed all questions. Jane intended the course to be practical and pragmatic and mission accomplished; it was. You walk away with a toolkit that you can use immediately and feel more confident in your decisions in the workplace.

Change Manager, Sydney

⭐⭐⭐⭐⭐

I found this course extremely helpful and valuable to me as a Change Manager. The info and tools provided were so practical and useful. Everything was explained in a way that was easy to understand with real-life examples. The course was online but was designed in a way that was so interactive and there was plenty of opportunity to collaborate with other learners. Jane was full of energy and was happy to answer any questions or make herself available after the course. Jane kept me engaged the whole time, frequent breaks were provided to grab a coffee and stretch our legs which really helped us to be focused when we needed to be. Highly recommend this course to anyone already in the change space or wanting to branch into it :)

Change Manager, Adelaide

⭐⭐⭐⭐⭐

Thank you so much Jane for creating and facilitating such a practical & interactive course! The hands-on learning and group discussions were invaluable as well as the opportunity to get an over of the whole change process rather than small snippets of various areas! Loved the templates and the simplicity of these - I can really see myself making use of these straight away! Really enjoyed your delivery style and look forward to attending some of your other courses too. Thanks so much.


Change Lead, Perth

⭐⭐⭐⭐

I love that this course truly caters to every experience level. It's tough finding something to suit new to change roles, I'd recommend this course to anyone interested in building change capability.

Team Manager, Government & Defence Christchurch

⭐⭐⭐⭐

Loved every second of the course

Change Manager, Sydney

⭐⭐⭐⭐

Jane is a terrific engaging facilitator. The course was interactive, interesting, challenging and very generous with practical terrific tools and resources. Thanks Delta Mash!

Principal, Melbourne

8 or more people to train in your organisation?

Book Delta Mash for a private End-to-End Change Manager Foundations Certificate Program. Contact [email protected] for more information about corporate training.

Important Information

 

You will be sent specific instructions regarding the course onboarding process in the week leading up to the course.

What Next?

1. You will receive an email confirmation of your booking from Delta Mash after you complete your payment.

2. One week prior to the course you will receive detailed course onboarding instructions via email

(please check the email you used to register for the course).

3. Complete all the activities and technology checks outlined in the email prior to the course commencing.

4. Attend your course, pass your online assessment to attain your E2E CM Foundations certificate and take your career to the next level!

After the Course

Once you become a Delta Mash End-to-End Foundations Change Manager, you will:

Receive your Delta Mash Badge

Celebrate your achievement by sharing your digital credential badge on LinkedIn, on your resume and on social media.

FAQs

Everything you need to know

Keep Up With the Change Management Industry 

Stay up-to-date on the latest articles, free resources, events and new training courses.